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Due to a system upgrade, there will be temporary short interruptions in the online store from June 2nd to June 18th, during which reservations cannot be made, changed, or canceled online. Joining the Lapland Hotels Club, logging into member pages, and checking or using points will not be possible. We apologize for any inconvenience caused. Read more here.

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LAPLAND HOTELS CLUB

ESCAPE THE BUSY WORLD

Lapland Hotels Club is a membership program that tastes of Northern winds and urban living. It allows you to earn points for your overnight stays in our hotels and to use the accumulated points in many ways. You can enjoy a wild safari tour, use the points to purchase ski passes for your family, or visit us again by using your points. Of course, business tourists can also enjoy the benefits – the points can be used during an overnight stay for hotel services, such as room upgrades.

 

LAPLAND HOTELS CLUB

If you can't sign in to your member account, create a new account here

We are upgrading our systems 2.–18.6.

EFFECTS OF THE SYSTEM UPGRADE ON THE WEBSITE

EFFECTS OF THE SYSTEM UPGRADE ON THE WEBSITE

We are upgrading our systems, and the changes will temporarily affect making and modifying reservations on the online store, as well as the Lapland Hotels Club member program. We thank you for your patience and apologize for any inconvenience caused.

Read more
Sulje

EFFECTS OF THE SYSTEM UPGRADE ON THE WEBSITE

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Using points for reward stays or room upgrades

Lapland Hotels Club points can be used for points-funded hotel stays and room upgrades at all hotels in the Lapland Hotels chain. The stay redeemable with points is for two people in a two-person standard room, and it can be booked via the laplandhotels.com online store while being logged in to the club, through our sales service or directly from the hotel. A room can be upgraded with points by contacting the hotel directly. Please see the terms and conditions for the number of points required for reward stays and room upgrades from here.

Uses of reward vouchers

You can exchange the points you have earned for reward vouchers and use them for equipment rental, for example. A reward voucher worth 5,000 points entitles you to a one-time equipment rental at our destinations in Lapland. Our equipment offering includes skiing, hiking and cycling gear. The offering varies by destination. Examples of equipment:

  • Fatbike & helmet (1 day)
  • Mountain bike & helmet (2 days)
  • Snowshoes + poles (1 week)
  • Polar ski backcountry skis (1 day)
  • Cross-country skis + poles (1 week)
  • One-day downhill skiing set (Ylläs, Pallas, Olos, Luosto, Ounasvaara)
  • One-day pro set or snowboard set (Ylläs, Pallas, Olos, Luosto, Ounasvaara)

Using reward vouchers

When you redeem a reward voucher, the points will be deducted from your account and the voucher will be sent to your e-mail. Reward vouchers are valid for one (1) year from the date of redemption. Rental equipment must be booked in advance. When you have received the reward voucher, book the equipment by contacting the service provider. The availability of the equipment can only be confirmed at the time of booking. When you arrive to pick up the equipment, you must present the reward voucher on site at the service point. Please note that unused reward vouchers or a part thereof cannot be redeemed back.

You can exchange the points you have earned for reward vouchers and use them for a day ticket to our ski resorts, for example. A reward voucher worth 5,000 points can be used for a one day ticket to our ski resorts in Ylläs, Olos, Luosto, Ounasvaara or Pallas. Come and enjoy the well-maintained slopes in the fantastic scenery.

Using reward vouchers

When you redeem a reward voucher, the points will be deducted from your account and the voucher will be sent to your e-mail address. Reward vouchers are valid for one (1) year from the date of redemption. You do not need to book a day ticket to a ski resort in advance. When you pick up the day ticket, present the reward voucher on site at the service point of the ski resort. Please note that unused reward vouchers or a part thereof cannot be redeemed back.

You can enjoy the points you have earned by exchanging them for reward vouchers. A reward voucher worth 10,000 points can be used for Lapland Safaris’ guided activities in Rovaniemi, Saariselkä, Luosto, Ylläs or Levi, for example. Revel in the thrill of speed and the blankets of white snow and enjoy the beautiful northern nature. Choose either a snowmobile safari, a northern lights tour or skiing and a snowshoe walk.

Using reward vouchers

When you redeem a reward voucher, the points will be deducted from your account and the voucher will be sent to your e-mail address. Reward vouchers are valid for one (1) year from the date of redemption. Safaris and other activities must be booked in advance. When you have received the reward voucher, make the booking by contacting the service provider Lapland Safaris: info@laplandsafaris.fi or +358 16 331 1200. When you arrive for the safari or other activity, you must present the reward voucher on site at the service point. Please note that unused reward vouchers or a part thereof cannot be redeemed back.

You can exchange the points you've earned for Lapland Hotels' reward vouchers. With a voucher worth 5000 points, you can visit Santa Claus Office to redeem the pictures and video of your meeting with Santa Claus.

When you redeem the voucher, the points will be deducted from your account, and you will receive the voucher via email. The vouchers are valid for one year from the date of redemption.

How to use your reward voucher

You don't need to book in advance for a visit to Santa Claus Office. After visiting the chamber, present the voucher at the on-site cashier, and you will receive a code to view and download the picture and video of your meeting with Santa Claus. Please note that unused vouchers or their portions will not be refunded.

Lapland Hotels Club terms and conditions

Please read the terms and conditions for more detailed information on how points are accumulated at our hotels, how they are earned and how you can use them for reward stays, room upgrades and reward vouchers.

Read the terms and conditions

Snow Village