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North European Invest Oy, owner of Lapland Hotels, Lapland Safaris, Lapland Ski Resorts and Ylläs-Ski, has decided to close all operations at the latest on Saturday, March 28, 2020 due to the ongoing corona pandemic. Most of the sites will be closed in an accelerated schedule even earlier. The last opening day of our ski resort was Sunday 22.3.
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OUR HOTELS ARE CLOSED DUE TO THE CORONAVIRUS:
HOW TO CANCEL RESERVATIONS

The spreading of infections caused by the coronavirus pandemic has increased dramatically, and the health authorities recommend limiting domestic travelling as well. To support the policies issued by the Finnish government, and in the best interest of the health of both our customers and our personnel, we are closing all our hotels gradually until 31 May 2020.

AS WE ARE CLOSING OUR HOTELS, WE WILL CANCEL ALL ACCOMMODATION RESERVATIONS GRADUALLY UNTIL 31 MAY 2020.

All reservations will be cancelled during this period and we will refund in full all accommodations paid in advance. In case you haven’t paid your reservation in advance, the cancellation of the reservation does not require any measures.

HOTEL SPECIFIC CLOSING TIMES

Lapland Hotels Pallas, closed between 28 March – 14 June 2020
Lapland Hotels Sky Ounasvaara, closed between 27 March – 31 May 2020
Lapland Hotels Ounasvaara Chalet, closed between 28 March – 14 June 2020
Lapland Hotels Oulu, closed between 25 March – 31 May 2020
Lapland Hotels Tampere, closed between 25 March – 31 May 2020
Lapland Hotels Kuopio, closed between 25 March – 31 May 2020
Lapland Hotels Bulevardi, closed between 25 March – 31 May 2020
Lapland Hotels Hetta, closed between 20 March – 14 June 2020
Lapland Hotels Olos, closed between 21 March – 25 August 2020
Lapland Hotels Ylläskaltio, closed between 22 March – 28 August 2020
Lapland Hotels Saaga, closed between 28 March –18 June 2020
Lapland Hotels Äkäshotelli, closed between 28 March – 18 June 2020
Lapland Hotels Sirkantähti, closed between 26 March at 12h – 14 June 2020
Lapland Hotels SnowVillage, closed between 28 March –
Lapland Hotels Bears Lodge, closed between 20 March –
Lapland Hotels Kilpis, closed between 28 March – 14 June 2020
Lapland Hotels Riekonlinna, closed between 28 March – 14 June 2020
Lapland Hotels Luostotunturi, closed between 24March 12h (after breakfast is served) – 14 June 2020

INSTRUCTIONS ON HOW TO GET A REFUND FOR RESERVATIONS PAID IN ADVANCE

 

CANCELLATION REQUEST OF A RESERVATION PAID IN ADVANCE

 

 
Reservations details
 
Contact details of the person who has submitted the cancellation request

 

Our ski resorts are closed due to coronavirus

Our ski resorts in Lapland are closing the ski lifts in Ylläs, Luosto, Olos, Pallas and Ounasvaara staring on 22.3.2020.

The ski resorts hope that the public will understand the difficult decision of the ski resorts mentioned above. Customers who have already bought a skipass for next week will be refunded (please, see the form below).

 


Refund Request for Purchased Lift Ticket

 
Refunds for ski passes do not apply to season passes.
Contact details of the person who has submitted the cancellation request

 

GIFT CARDS

The validity of gift cards that expire by 31 May 2020 can be extended free of charge until the end of this year.
We will keep our customers up to date on the situation and inform immediately about possible changes that will affect our operation.

Snow Village